INDUSTRY-FIRST INSTALLER-NETWORK INFRASTRUCTURE
The Infrastructure Layer Your Installer Network Has Been Missing
Your approved rules. Applied consistently across your sponsored installer network.
CallingCrew helps suppliers capture, qualify and progress installer-received enquiries consistently. It applies approved product and configuration rules, prepares provisional estimates and gives suppliers visibility across the installer network. Direct supplier enquiry capture is the next pilot stage.
Fewer missed enquiries. Fewer manual errors. More consistent recommendations. Fewer delays.
The result is a standardised, automated front end across your installer network, with real-time visibility of every enquiry, recommendation and outcome processed through your supplier-sponsored CallingCrew workflow.
Currently inviting a small number of suppliers to participate in the CALLINGCREW pilot programme.
Immediate installer notifications
New opportunities can be sent to approved installers by SMS or email. Installers can respond from their phone, while the secure workspace supports detailed review, quote completion and ongoing work.
Find and recruit the installers your network needs
Build network coverage deliberately while reducing the sales and marketing hours required to find, contact and onboard suitable installers.
- Find suitable installation businesses by region, capability and service focus.
- Enrich company profiles and identify relevant decision-makers or sales contacts.
- Draft personalised outreach based on each business.
- Send and track managed email campaigns.
- Review responses and invite suitable businesses into the installer network.
- Support qualified installers through structured onboarding.
- Save substantial sales and marketing time.
What suppliers gain
Turn your installer network into a measurable growth channel. CallingCrew helps capture more opportunities, improve installer performance and reveal where potential sales are being lost.
See what is happening across your network
*Illustrative supplier dashboard using demonstration data.
Ready to strengthen and expand your installer network?
See how consistent customer information, provisional estimates and installer visibility could work with your existing products and installer network.
Supplier FAQs
What does CallingCrew automate?
CallingCrew automates the two most difficult stages of wastewater quoting:
- gathering the property, occupancy, usage and site information needed for configuration;
- applying approved supplier rules to identify a suitable system and produce a provisional estimate.
This means installers can move from customer enquiry to system recommendation and provisional estimate in around two minutes, while the supplier retains control of the approved product and configuration logic.
How long does it take to launch a pilot?
A pilot can usually be prepared within 5-10 working days once the required product, pricing and installer information has been supplied.
What is required from suppliers?
Initial onboarding typically involves defining:
- product ranges and approved applications;
- sizing and configuration rules;
- required customer, property and site information;
- pricing or estimating rules;
- exclusions, exceptions and manual-review conditions;
- participating installer coverage.
CallingCrew then turns this information into a managed installer workflow. The supplier does not need to build or operate the technology, but remains responsible for approving the product and configuration logic.
Who controls the configuration rules?
The supplier does. CallingCrew does not independently decide which products should be recommended.
The supplier approves the product information, configuration rules, pricing logic, exclusions and escalation conditions. CallingCrew applies those rules within the workflow and routes uncertain or exceptional cases for review.
Why shouldn't we develop this in-house?
You could. However, the difficult part is not simply building an enquiry form or price calculator.
An effective system must also encode product-selection and configuration rules, handle incomplete or unusual projects, produce useful provisional estimates, work across installer businesses, protect supplier control and improve through real enquiry feedback.
Building the platform is only the beginning. It must be configured, tested with installers, maintained and updated as products, pricing, regulations and network requirements change.
CallingCrew provides a managed service that can be deployed and refined without creating an internal software team. Your people remain focused on products, technical standards and installer relationships while CallingCrew operates the workflow.
There is also a significant cost of delay. An internal project taking eight months to recruit, build and deploy could mean thousands of installer enquiries remain poorly handled in the meantime. For a large network, the cost of leaving the problem unresolved can be substantial.
What information can suppliers see?
Subject to the agreed pilot design, suppliers can receive visibility into enquiry volumes, project types, regional demand, system recommendations, outcomes and installer activity across the participating network.
What information can installers see?
Installers see enquiries assigned to them, customer details, project information, estimate outputs and dealer performance insights.
Can installers modify the final quotation?
Yes. Installers retain full control over site verification, final pricing and customer proposals.
How does CALLINGCREW improve installer performance?
CallingCrew gives installers a structured way to gather the information needed for system configuration and estimating.
It reduces incomplete enquiries, repeated information-chasing and avoidable delays. Installers receive a clearer project summary, a recommended system option and a provisional estimate for review, while retaining control over site verification, final pricing and the customer proposal.
What happens if CALLINGCREW becomes unavailable?
CALLINGCREW is designed to support and enhance existing installer processes, not replace them. Installers retain control of customer relationships, site visits and final quotations. In the unlikely event of a temporary service interruption, installers can continue operating using their existing processes until service is restored.
What happens if CallingCrew can no longer support the platform?
CallingCrew is designed as a managed service with documented workflows, supplier-specific configuration records and exportable customer data. Suppliers and installers retain their existing customer and operational processes, so they are not dependent on CallingCrew for final technical or commercial decisions.
Does AI select the system?
CallingCrew does not give unrestricted AI authority to make technical decisions. The workflow uses structured information and supplier-approved configuration rules to identify a suitable system option. Uncertain, incomplete or exceptional cases are escalated for human review. Installers and suppliers retain final technical and commercial control.
Is AI stable enough to trust with my company?
CallingCrew uses AI to automate defined tasks, not to make autonomous business decisions.
- Approved rules and structured information guide the process.
- Uncertain projects are sent for human review.
- Your team retains final technical and commercial control.
- Usage, access and costs remain controlled.
Can the AI give customers incorrect information?
Poorly trained AI agents can provide inaccurate or unapproved answers. CallingCrew reduces this risk by:
- Restricting answers to approved business information.
- Using structured rules rather than unrestricted AI judgement.
- Refusing or escalating questions when a verified answer is unavailable.
- Testing and monitoring customer-facing conversations.
- Keeping final technical and commercial decisions with your team.
AI automates defined tasks. It is not given unrestricted authority to speak for your business.