INDUSTRY-FIRST INSTALLER NETWORK GROWTH
Your Installer Network. In Real Time.
More revenue. Higher margins. Faster responses. Full network visibility.
CallingCrew captures and qualifies enquiries, applies your approved product and configuration rules, prepares provisional estimates and routes opportunities to suitable installers, while giving your team visibility across the network.
The lost opportunities you cannot see
A customer calls while you are on site. Another call goes unanswered. A third abandons your webform, or the enquiry sits unread. Another calls out of hours and reaches voicemail, but does not leave a message. By the time you respond, they have already found someone else.
THE PROBLEM
1 in 3 calls missed
Micro-businesses, mainly tradespeople, missed around one in three incoming calls.
Source: BT, The Calling Divide, 2023
THE PROBLEM
Half of enquiry forms abandoned
Roughly half of users who start an online enquiry form do not complete it.
Source: Baynard Institute, 2023
THE PROBLEM
The five minute window
Contacting a lead within five minutes makes them 100 times more likely to convert.
Source: Harvard Business Review, 2011
You do not know the scale of this leakage. Nobody is tracking it. Week after week, valuable job opportunities are being lost to your competition.
VIEW DEMO
The supplier growth advantage
Win more of the demand already in your market, and build the network capacity to win even more of it.
- Capture, qualify and convert more enquiries
Missed calls, abandoned forms and slow responses allow competitors to win customers before an installer responds. CallingCrew captures and qualifies enquiries across phone and web, generates instant provisional estimates and routes opportunities consistently.
More enquiries converted. More network revenue.
- Build a stronger installer network
Suppliers with stronger regional coverage and more capable installers are better placed to serve demand. CallingCrew helps identify suitable installers, support targeted recruitment and track progress from first contact through to active participation.
More installers. Greater coverage. More opportunities served.
THE SOLUTION
Grow the network. Then give it the infrastructure to perform.
- Find
Identify and contact relevant installers.
- Onboard
Qualify installers and add them to the network.
- Capture
Capture enquiries and prepare provisional estimates.
- Operate
Send job alerts by SMS or email.
Commercial outcomes for suppliers and installers
Supplier
- Convert more enquiries
Respond immediately and route qualified opportunities into the network. - Increase network revenue
Help installers progress worthwhile opportunities consistently. - Improve installer productivity
Give installers structured information before follow-up begins. - Increase marketing ROI
Track and progress more of the demand already being generated. - Grow network coverage
Use a consistent operating process for new and existing installers.
Installer
- Win better-paying work
Choose worthwhile opportunities before investing time in quoting. - Increase your margin
Fewer time-wasting visits. Lower travel costs. More time for viable work. - Respond faster
Use customer details and a provisional estimate already prepared. - Recover productive time
Reduce qualification, chasing and estimate preparation. - Handle more value in the same working day
Work more efficiently without adding unnecessary administration.
THE INSTALLER NETWORK PORTAL
Give your installer network one controlled workflow.
CallingCrew gives approved installers a consistent way to capture enquiries, apply your approved rules for selecting and configuring systems, and produce provisional estimates while you retain visibility across the network.
- Supplier-wide visibility
See every enquiry, preliminary system indication, provisional estimate and installer response across the network in real time. Monitor performance, identify gaps and support installers with live data.
- SMS alerts. Optional workspace.
Installers receive immediate SMS or email alerts and can accept or decline opportunities from their phone. The secure workspace is available for reviewing enquiries, completing quotes and managing ongoing work.
- Network Calculators
Four calculators built into the portal quantify the time, missed opportunities and revenue the network is currently not capturing. Even conservative inputs produce compelling numbers.
Each installer sees only their own enquiries and account information. No cross-installer access. Managed entirely by CallingCrew.
Configuration and estimating in around two minutes
CallingCrew gathers the information required to identify a suitable system, applies approved rules and produces a provisional estimate for installer review.
Example customer enquiry journey from first question to professional, provisional, PDF estimate. Customise with your own branding.
- Under 3 minutes
- No obligation
- Installer-ready enquiry
Supplier visibility. Installer dashboards. One managed network.
CallingCrew deploys a branded estimator and configurator built around your products, pricing and installer network.
- CUSTOMER
Gets a fast, clear, provisional estimate
Prepare clear installation estimates instantly and route enquiries to the right installer.
- Answers a few simple questions
- Receives a provisional estimate
- Knows exactly what happens next
- INSTALLER
Receives enquiries ready to review
Receives customer and project details immediately.
- Starts with the customer details already collected
- Spends less time on back-and-forth
- Keeps control of final pricing
- SUPPLIER
Sees everything across the network
Monitor activity in real time, spot trends, support installers with real data
- Consistent estimation across all installers
- View demand, configurations, and enquiry volume
- A foundation for standardisation at scale
“CallingCrew was developed following validation at IFAT Munich 2026, one of Europe’s leading wastewater trade exhibitions, where the concept of combining automatic system configuration with instant provisional estimating received the green light for development from the CEO of a major European wastewater supplier.”
PAUL KEENAN
Stop losing enquiries between first contact and installer response
CallingCrew qualifies every phone and website enquiry before it is routed to your installer network. Capturing the information needed to decide what should happen next.
- Phone enquiry qualification
When your team or installers cannot answer, CallingCrew captures the opportunity before it heads to your competitors
- Answers enquiries 24/7
- Qualifies the customer and project
- Captures site and usage details
- Books or routes the next step
- Hands complex cases to a person
- Website enquiry qualification
CallingCrew replaces traditional forms with a modern, guided conversation that can identify what the customer needs before an installer spends time on it.
- Conversational guided questions
- Customer and project qualification
- System and site information captured
- Provisional estimate preparation
- Route to the installer or supplier team
Ready to see CALLINGCREW in your installer network?
Book a 30-minute walkthrough and see how CallingCrew captures enquiries, prepares provisional estimates and supports your installers across the network.
Typical deployment takes 5-10 business days.
FAQs
What exactly is CALLINGCREW?
CallingCrew is installer network estimation infrastructure. It prepares provisional estimates, collects consistent customer information, sends enquiries to suitable installers and gives suppliers network visibility.
How does CallingCrew support our installer network?
CallingCrew gives approved installers a consistent way to handle enquiries, gather the right information and apply your approved configuration rules. It helps them respond faster while preserving their practical expertise and your technical control.
Does CALLINGCREW generate final quotations?
No. Customers receive a provisional estimate estimate based on the information provided. Installers review, verify and complete the final quotation.
How does CALLINGCREW select a system?
Manufacturer’s guidelines determine which systems are recommended. The platform follows supplier guidance and can be configured to support specific product ranges and territories.
Can new products be added?
Yes. Product ranges, pricing and system guidelines can be updated as supplier offerings evolve.
What happens if a project falls outside the rules?
Projects that require specialist review can be flagged automatically and marked for review.
How can you generate a quote so quickly?
We can’t automate final quotes but can automate the initial estimate, by asking common customer questions and collecting basic job details.
What if we already have quoting and configuration tools?
CallingCrew supports your existing tools. It captures and qualifies enquiries, applies your approved configuration rules and passes structured information into your existing quoting or CRM workflow where required.
Are dashboards required on site?
No. CallingCrew sends installers a job notification by SMS to their mobile. They simply reply YES or NO. They and the customer also receive an emailed copy of the provisional estimate by email within the 5-minute window …“Speed wins more jobs” Customer and job details are passed to existing quoting tools. Dashboards are optional rather than essential.
What happens when an installer is unable to answer a call?
CallingCrew Voice provides 24-hour reception, missed-call recovery, screening nuisance or irrelevant calls, and routing genuine enquiries, demo requests and support calls to email.
Can customers complete qualification by phone?
Phone qualification collects same customer and project details as the website questions and uses them to prepare a system suggestion and provisional estimate.
Does CallingCrew Voice replace a receptionist?
It supports unanswered calls, out-of-hours coverage and routine qualification, with human handoff when required.
What information can suppliers see?
Suppliers gain visibility into enquiry volumes, project types, regional demand, system recommendations and installer activity across their network.
Can CALLINGCREW support multiple countries?
Yes. The platform has been designed to support multiple countries, languages, currencies and supplier networks.
How is this different from cheap Voice AI services?
Basic voice agent software is widely available. Reliable business use depends on configuring it around real callers, industry terminology, enquiry types, boundaries, routing and escalation rules. CallingCrew supplies and manages that configuration rather than providing an untuned DIY voice agent.
With phone qualification you receive the customer and project details ready for review rather than returning a missed call with very little information.