Your Installer Network. In Real Time.
Customers receive a provisional estimate. Installers receive the details needed to start a quotation. Suppliers can see activity across their installer network.
- Screen enquiries before site visits
- Standardise estimates across every installer
- Monitor network performance in real time
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Multi-language
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Installer-ready
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Built around your products
THE PROBLEM
Your network is losing enquiries before installers respond
No network visibility
You don’t know what’s being quoted, to whom, or how often. Demand exists across the network but you have no visibility into it.
Slow responses
Enquiries wait days for a quote. Customers move on. Revenue disappears before your installers even respond.
Inconsistent estimates
Every installer quotes differently. Margins vary. Customers get different answers. Your brand takes the hit.
THE SOLUTION
One platform. Every installer. Full visibility.
CallingCrew deploys a branded estimator built around your products, pricing and installer network.
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CUSTOMER
Gets a fast, clear estimate
Prepare clear installation estimates instantly and route enquiries to the right installer.
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Answers a few simple questions
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Receives a provisional estimate
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Knows exactly what happens next
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INSTALLER
Quotes faster and more consistently
Receives customer and project details ready to review.
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Starts with the customer details already collected
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Spends less time on back-and-forth
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Keeps control of final pricing
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SUPPLIER
Sees everything across the network
Monitor activity in real time, spot trends, support installers with real data
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Consistent estimation across all installers
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View demand, configurations, and enquiry volume
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A foundation for standardisation at scale
Capture enquiries before they reach your installers
CallingCrew collects the customer and project details before sending suitable enquiries to an installer.
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Reception & Phone Qualification
24/7 phone enquiry handling
Handle unanswered calls, collect enquiry details and book appointments when required.
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24/7 call answering
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Enquiry qualification
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Appointment booking
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Human handoff
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Website Enquiry Capture
24/7 website enquiry handling
Guide visitors through natural conversations and turn website visitors into useful enquiries.
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Guided customer questions
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Lead capture
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Route to the right team
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Book appointments
Provisional Estimates in Minutes
Customers answer a few straightforward questions online or by phone. CallingCrew selects the appropriate system using your manufacturer’s guidelines, generates a provisional estimate and sends the customer and project details to a suitable installer.
Installers review the enquiry, check the recommendation and complete the final quotation.
*Illustrative customer estimate journey
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Under 3 minutes
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🛡️ No obligation
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📋 Installer-ready enquiry
Ready to see CALLINGCREW in your installer network?
Typical deployment takes 5-10 business days.
Book a 30-minute walkthrough and see how CallingCrew could collect better enquiry information, prepare provisional estimates and support your installers.
FAQs
What exactly is CALLINGCREW?
CallingCrew is installer network estimation infrastructure. It prepares provisional estimates, collects consistent customer information, sends enquiries to suitable installers and gives suppliers network visibility.
Does CALLINGCREW replace my installers?
No. CallingCrew is designed to support installer networks, not replace them. Installers remain responsible for site visits, final quotations and customer relationships.
Does CALLINGCREW generate final quotations?
No. Customers receive a provisional estimate estimate based on the information provided. Installers review, verify and complete the final quotation.
How does CALLINGCREW select a system?
Manufacturer’s guidelines determine which systems are recommended. The platform follows supplier guidance and can be configured to support specific product ranges and territories.
Can new products be added?
Yes. Product ranges, pricing and system guidelines can be updated as supplier offerings evolve.
What happens if a project falls outside the rules?
Projects that require specialist review can be flagged automatically and marked for review.
What happens when an installer is unable to answer a call?
CallingCrew Voice provides 24-hour reception, missed-call recovery, screening nuisance or irrelevant calls, and routing genuine enquiries, demo requests and support calls to email.
Can customers complete qualification by phone?
Phone qualification collects same customer and project details as the website questions and uses them to prepare a system suggestion and provisional estimate.
Does CallingCrew Voice replace a receptionist?
It supports unanswered calls, out-of-hours coverage and routine qualification, with human handoff when required.
What data can suppliers see?
Suppliers can gain visibility into enquiry volumes, project types, regional demand, system recommendations and installer activity across their network.
Can CALLINGCREW support multiple countries?
Yes. The platform has been designed to support multiple countries, languages, currencies and supplier networks.
How is this different from inexpensive Voice AI services?
Basic voice-agent software is widely available. Reliable business use depends on configuring it around real callers, industry terminology, enquiry types, boundaries, routing and escalation rules. CallingCrew supplies and manages that configuration rather than providing an untuned DIY voice agent.
With phone qualification you receive the customer and project details ready for review rather than returning a missed call with very little information.