INDUSTRY-FIRST INSTALLER NETWORK GROWTH
Your Installer Network. In Real Time.
More revenue. Higher margins. Faster responses. Full network visibility.
CallingCrew captures and qualifies enquiries, applies your approved product and configuration rules, prepares provisional estimates and routes opportunities to suitable installers, while giving your team visibility across the network.
You are missing opportunities
A customer calls while an installer is on site. The call goes unanswered. They try a webform. It sits unread or is abandoned. They call back out of hours. Voicemail. They don’t leave a message. By the time a response comes, they have found someone else. This is no minor issue. The lost opportunity may be significant.
THE PROBLEM
1 in 3 calls missed
Micro-businesses, mainly tradespeople, missed around one in three incoming calls.
Source: BT, The Calling Divide, 2023
THE PROBLEM
Half of enquiry forms abandoned
Roughly half of users who start an online enquiry form do not complete it.
Source: Baynard Institute, 2023
THE PROBLEM
The five minute window
Contacting a lead after five minutes makes them 100 times less likely to convert.
Source: Harvard Business Review, 2011
VIEW DEMO
The supplier advantage
Win more of the demand already in your market, and build the network capacity to win even more of it.
Capture the demand reaching your network
Missed calls, abandoned forms and slow responses allow competitors to win customers before your installer responds. CallingCrew captures, qualifies and routes enquiries consistently, helping your network convert demand that would otherwise disappear.
More enquiries converted. More network revenue.
Build a stronger installer network
Suppliers with the best coverage, most capable installers and fastest response are better placed to win. CallingCrew helps identify suitable installers, supports targeted recruitment and tracks progress from first contact through to active network participation.
More installers. Greater coverage. More opportunities served.
THE SOLUTION
Grow the network. Then give it the infrastructure to perform.
- Find
The Installer Growth Engine identifies relevant installation businesses, validates contact details and prepares them for personalised outreach.
- Onboard
CallingCrew supports personalised outreach, qualification and structured onboarding into the supplier network.
- Operate
Approved installers receive managed access to enquiries, estimates and support. They can receive alerts by SMS or email, with an optional secure dashboard for reviewing and managing opportunities.
Commercial outcomes for suppliers and installers
Supplier
- Convert more enquiries
Respond immediately and route qualified opportunities into the network. - Increase network revenue
Help installers progress worthwhile opportunities consistently. - Improve installer productivity
Give installers structured information before follow-up begins. - Increase marketing ROI
Track and progress more of the demand already being generated. - Grow network coverage
Use a consistent operating process for new and existing installers.
Installer
- Win better-paying work
Choose worthwhile opportunities before investing time in quoting. - Increase your margin
Avoid low-value or poorly qualified jobs. - Respond faster
Use customer details and a provisional estimate already prepared. - Recover productive time
Reduce qualification, chasing and estimate preparation. - Handle more value in the same working day
Work more efficiently without adding unnecessary administration.
THE INSTALLER NETWORK PORTAL
Give your installer network one controlled workflow.
CallingCrew gives approved installers a consistent way to capture enquiries, apply your approved rules for selecting and configuring systems, and produce provisional estimates while you retain visibility across the network.
- Supplier-wide visibility
See every enquiry, preliminary system indication, provisional estimate and installer response across the network in real time. Monitor performance, identify gaps and support installers with live data.
- SMS alerts. Optional workspace.
Installers receive immediate SMS or email alerts and can accept or decline opportunities from their phone. The secure workspace is available for reviewing enquiries, completing quotes and managing ongoing work.
- The Network Calculators
Four calculators built into the portal quantify the time, missed opportunities and revenue the network is currently not capturing. Even conservative inputs produce compelling numbers.
Each installer sees only their own enquiries and account information. No cross-installer access. Managed entirely by CallingCrew.
Configuration and estimating in around two minutes
CallingCrew gathers the information required to identify a suitable system, applies approved rules and produces a provisional estimate for installer review.
Example customer enquiry journey – from first question to provisional estimate.
- Under 3 minutes
- 🛡️ No obligation
- 📋 Installer-ready enquiry
Supplier visibility. Installer dashboards. One managed network.
CallingCrew deploys a branded estimator and configurator built around your products, pricing and installer network.
- CUSTOMER
Gets a fast, clear, provisional estimate
Prepare clear installation estimates instantly and route enquiries to the right installer.
- Answers a few simple questions
- Receives a provisional estimate
- Knows exactly what happens next
- INSTALLER
Receives enquiries ready to review
Receives customer and project details immediately.
- Starts with the customer details already collected
- Spends less time on back-and-forth
- Keeps control of final pricing
- SUPPLIER
Sees everything across the network
Monitor activity in real time, spot trends, support installers with real data
- Consistent estimation across all installers
- View demand, configurations, and enquiry volume
- A foundation for standardisation at scale
“CallingCrew was developed following validation at IFAT Munich 2026, one of Europe’s leading wastewater trade exhibitions, where the concept of combining automatic system configuration with instant provisional estimating received the green light for development from the CEO of a major European wastewater supplier.”
PAUL KEENAN
Capture enquiries before they reach your installers
CallingCrew collects the customer and project details before routing the enquiry to the right installer.
- Phone Enquiry Capture
24/7 phone enquiry handling
Handle unanswered calls, collect enquiry details and book appointments when required.
- 24/7 call answering
- Enquiry qualification
- Appointment booking
- Human handoff
- Website Enquiry Capture
24/7 website enquiry handling
Guide visitors through natural conversations and turn website visitors into useful enquiries.
- Guided customer questions
- Lead capture
- Route to the right team
- Book appointments
Ready to see CALLINGCREW in your installer network?
Book a 30-minute walkthrough and see how CallingCrew captures enquiries, prepares provisional estimates and supports your installers across the network.
Typical deployment takes 5-10 business days.
FAQs
What exactly is CALLINGCREW?
CallingCrew is installer network estimation infrastructure. It prepares provisional estimates, collects consistent customer information, sends enquiries to suitable installers and gives suppliers network visibility.
How does CallingCrew support our installer network?
CallingCrew gives approved installers a consistent way to handle enquiries, gather the right information and apply your approved configuration rules. It helps them respond faster while preserving their practical expertise and your technical control.
Does CALLINGCREW generate final quotations?
No. Customers receive a provisional estimate estimate based on the information provided. Installers review, verify and complete the final quotation.
How does CALLINGCREW select a system?
Manufacturer’s guidelines determine which systems are recommended. The platform follows supplier guidance and can be configured to support specific product ranges and territories.
Can new products be added?
Yes. Product ranges, pricing and system guidelines can be updated as supplier offerings evolve.
What happens if a project falls outside the rules?
Projects that require specialist review can be flagged automatically and marked for review.
What happens when an installer is unable to answer a call?
CallingCrew Voice provides 24-hour reception, missed-call recovery, screening nuisance or irrelevant calls, and routing genuine enquiries, demo requests and support calls to email.
Can customers complete qualification by phone?
Phone qualification collects same customer and project details as the website questions and uses them to prepare a system suggestion and provisional estimate.
Does CallingCrew Voice replace a receptionist?
It supports unanswered calls, out-of-hours coverage and routine qualification, with human handoff when required.
What information can suppliers see?
Suppliers gain visibility into enquiry volumes, project types, regional demand, system recommendations and installer activity across their network.
Can CALLINGCREW support multiple countries?
Yes. The platform has been designed to support multiple countries, languages, currencies and supplier networks.
How is this different from cheap Voice AI services?
Basic voice agent software is widely available. Reliable business use depends on configuring it around real callers, industry terminology, enquiry types, boundaries, routing and escalation rules. CallingCrew supplies and manages that configuration rather than providing an untuned DIY voice agent.
With phone qualification you receive the customer and project details ready for review rather than returning a missed call with very little information.